If you want to cancel your membership, log in to your "Customer My Page" and click "Membership Cancellation".
To log in to your "Customer My Page", click here.
If you forgot your password, you can reset it then try to log in again.
If you cannot log in due to your mail address not being used anymore, we can delete/cancel your membership for you. In order to do that, please go to our privacy policy here, confirm the "Regarding Disclosure of Personal Information", then send us the required documents by post.
*There is a JPY 1,000 (tax included) administration fee for this procedure.