In case you can not pick up your pocket wifi due to some problem with a WiFiBOX housing you operate, please find out another housing nearby and try again.
In case you can not find out another housing nearby, please cancel your booking from Customer My Page. (Of course, you get full refund.)
Some problems with housings are caused by incidents or the acts of God and are beyond our prediction and control. If they happen, I would appreciate your kind understanding in advance.
Examples of housing problem
Out of power
Digital signage blacked out
Digital signage error
Housing/digital signage broken