In such a case, please return the device to any WiFiBOX station near you.
Click here for details on the place to return your device.
If at any cost you cannot return your device at the airport, please contact us through the chat window on the bottom right of your screen.
▼You can also contact us via the inquiry form below
https://wifibox-en.zendesk.com/hc/en-jp/requests/new
*If we receive no extension application, or the router has not been returned to us 7 days after your supposed return day, you might be charged with a compensation fee.