If the device is lacking any component or you see any crack (damage) on it, please check these matters below.
If you notice it at the time of picking up the device
We apologize for the inconvenience, but we ask you to create a new order and pick up a different router.
Please put back the damaged device to any empty slot, then please contact us below and we will refund the rental fee for the damaged one.
▼Inquiry form
https://wifibox-en.zendesk.com/hc/en-jp/requests/new?ticket_form_id=5250367558159