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  1. WiFiBOX(English)
  2. Pick Up ・ Return

Pick Up ・ Return

Regarding return

  • How can I charge pocket wifi?
  • Can a representative (person other than the one who rented/used) return the device?
  • How should I return the device if the WiFiBOX station I planned to return to is full?
  • What should I do if I forgot to return the device at the airport?
  • What should I do if I still cannot decide which staion I will return the device at, or if I want to change the return place?
  • Will I get refunded if I return the device early?
See all 8 articles

Regarding Pick Up

  • What should I do if I cannot visit store during business hours?
  • The QR code could not be scanned properly. What should I do?
  • The QR code could not be scanned properly and I had no choice but to depart without picking my device up. What should I do?
  • I selected the wrong airport for picking up my device at. Can I pick it up at a different airport?
  • Can a representative (different person) pick up the device for me?
  • What should I do if I forgot to pick up my device and already left the country?
See all 10 articles
WiFiBOX(English)